Data We Collect

We collect information necessary to provide our services, including account details (name, email, phone number), booking information, payment details, and usage analytics to improve the product and user experience.

We also collect information about how you use our platform, such as pages visited, searches performed, and interactions with listings, to help us improve our services and provide personalized recommendations.

How We Use Your Data

Your data is used to process bookings, facilitate communication between guests and boat owners, process payments, send booking confirmations and updates, and provide customer support.

We may also use aggregated, anonymized data for analytics and to improve our platform, but this does not identify individual users.

Data Sharing

We share necessary information with boat owners to facilitate bookings, such as your name and contact information. We do not sell your personal data to third parties.

We may share data with service providers who help us operate our platform (payment processors, email services, etc.), but these providers are required to protect your data and use it only for the purposes we specify.

Your Controls

You can update your profile details, preferences, and communication settings at any time from your account settings. You can request access to your data, request data export, or request deletion of your account and associated data.

To exercise these rights, please contact us at privacy@easyboat.life or use the tools available in your account settings.

Data Controller and Contact

The data controller responsible for your personal data is EasyBoat. For any privacy-related questions or to exercise your rights, contact us at privacy@easyboat.life. We will respond within one month. If you are in the EEA or UK, you may also have the right to lodge a complaint with your local data protection supervisory authority.

Legal Basis for Processing

We process your data only where we have a legal basis: (1) Performance of a contract — to create your account, process bookings, and provide the service you requested; (2) Legitimate interests — to operate and improve our platform, prevent fraud, and communicate about your bookings; (3) Consent — where you have given clear consent (e.g. marketing emails); (4) Legal obligation — where required by law.

You may withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Data Retention

We retain your data only as long as necessary for the purposes described in this policy or as required by law. Account and booking data are kept for the duration of your account and for a period thereafter to comply with legal, tax, and dispute-resolution requirements. You may request deletion of your account and associated data at any time; we will delete or anonymize data except where we must retain it for legal obligations.

International Transfers

Your data may be processed in or transferred to countries outside the European Economic Area (EEA). Where we do so, we ensure appropriate safeguards are in place (e.g. adequacy decisions, standard contractual clauses, or other approved mechanisms) so that your data receives protection consistent with applicable data protection laws.

Your Rights Under GDPR

Right of access: You can request a copy of the personal data we hold about you.
Right to rectification: You can ask us to correct inaccurate or incomplete data.
Right to erasure: You can ask us to delete your data in certain circumstances (e.g. where it is no longer necessary or you withdraw consent).
Right to restriction: You can ask us to limit how we use your data in certain situations.
Right to data portability: You can request your data in a structured, machine-readable format where the processing is based on contract or consent.
Right to object: You can object to processing based on legitimate interests or to direct marketing.
Right to withdraw consent: Where we rely on consent, you may withdraw it at any time.
Right to lodge a complaint: You have the right to complain to a supervisory authority in your country of residence.

Provision of Data

Where we need your data to perform a contract or to meet a legal requirement, provision of that data is mandatory. If you do not provide it, we may not be able to create your account, process bookings, or provide the service. Other data (e.g. marketing preferences) is optional.

Automated Decision-Making and Profiling

We do not use your personal data for automated decision-making or profiling that produces legal effects or similarly significantly affects you. Any automated processes (e.g. search or recommendation features) do not constitute such decision-making.

Cookies and Similar Technologies

We use cookies and similar technologies to run the site, remember your preferences, and analyze usage. You can manage cookie preferences in your browser or via our cookie settings where available. Essential cookies are necessary for the site to function; other cookies may be used for analytics and improvement with your consent where required.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and, for material changes, we will notify you by email or through the platform. We encourage you to review this policy periodically. Your continued use of the service after changes constitutes acceptance of the updated policy.

Last updated: March 2025